1. How long is the delivery time?
Your order will be processed and packed within 24–48 hours. As our products are shipped directly from our warehouse in the USA, the total delivery time is estimated to be 5–8 business days. You will always receive a tracking number via email so you can track your package in real time.
2. What are the shipping costs?
We offer free trackable shipping on all orders, with no minimum purchase amount.
3. How do I know which size to choose?
We recommend checking our Size Guide, which you can find on the product page. The material in SCULPT™ has high four-way stretch and is very forgiving. If you are between two sizes, we generally recommend choosing the larger size for maximum comfort.
4. How do your satisfaction guarantee and returns work?
We want you to feel completely confident with your purchase. Therefore, we offer a 30-day return policy. If the product does not meet your expectations, you can easily contact our customer service at info@heliberry.com and we will help you with the return process and refund.
5. How do I wash and care for my SCULPT™?
To preserve the fabric's elasticity and fit, we recommend gentle machine washing at 30°C (preferably in a laundry bag) or hand washing. Avoid fabric softener and tumble drying — air drying provides the best durability.
6. What payment methods do you offer?
We offer secure and convenient payment options such as Klarna (Pay directly, Get first – pay later or Installment payment), Card payment (Visa, Mastercard, Amex), as well as Apple Pay and Google Pay.
7. Can I change or cancel my order after it has been placed?
As we process all orders automatically to ensure the fastest possible delivery, we ask you to contact us at info@heliberry.com as soon as possible if you need to make changes. If the package has already been processed in the warehouse, we will instead help you with a smooth return once it has arrived.